Privacy Policy

Protecting your personal information and assets is our highest priority. We are fully committed to safeguarding them.

Fortis Gaintra collects and retains data necessary for your trading activities. The methods we use to collect and retain this data are outlined in the Privacy Policy below.

The following principles guide our policy:

• To ensure complete transparency about how we collect and store your personal information:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, giving you clear, concrete information about how your data is used. You’re in the driver’s seat.

We will promptly provide information whenever we determine you should be notified. Transparency is essential to us.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of Canada. You can reach us at: info@fortis-gaintra.com

• We do not use personal information for any purpose other than what is outlined in our Privacy Policy.

We may process personal data for purposes that include the essential operation of Fortis Gaintra services and connecting trader-members with third-party trading platforms. We may also process data to maintain and enhance website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we may process data as needed to deliver administrative and other business functions related to the Services we provide to you, the client.

To better tailor our services to your preferences and needs, Fortis Gaintra collects and uses personal information.

• To ensure you are able to use essential tools effectively as a means to protect your personal data and safeguard your rights:

At any time, you may contact us to request access to all of your personal data. We can also update or delete it as needed. In addition, we can process requests to transfer that data to you or to an authorized third party. We provide these services so you can better exercise your rights to both privacy and control.

• Safeguard your personal information:

Our security systems meet the highest standards with bank-grade safeguards. While a 100% guarantee is not possible, we remain committed to continually enhancing our systems to the highest possible level and strengthening the protections we have in place.

We maintain a comprehensive, well-documented privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing all personal information about individuals, including how it is handled and disclosed.

Our policy applies to all natural persons who are identifiable or identified. This specifically includes any natural person who can be identified, or has already been identified, in connection with data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not collect, and will not attempt to collect, any information about individuals under 18. We also prohibit anyone under 18 from using our platform for any purpose. If we learn of a user or any information related to someone under 18, such information will be deleted immediately.

2. What personal information do we retain?

Upon registering with us, we collect the personal information needed to enable your use of our services. When required, we may also request personal information to verify account ownership, for example. To maintain and improve service quality, we collect and analyze data about your use of our platform and that of third-party partners.

3. You are under no obligation to provide the company with your personal information.

While you are not required to share your data with us, choosing not to provide this information may limit the services we can offer to you. It may also limit your ability to access and use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that personally identifies you. We do collect details such as your account activity, your IP address, and the date and time of access. For maintenance, security, and support services, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.

Regarding personal data collection, we collect and retain only the information you consent to provide when you connect, through us, with a third-party trading platform.

The personal information you have provided to third-party platforms may include the following: full name, address, telephone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The collection, storage, and processing of your personal information by the company are solely for the purposes set out in the Policy. All such uses and processing comply with applicable laws in Canada.

The company will not handle, process, or transmit your data except in accordance with applicable laws in Canada. The legal grounds for doing so are:

• You have agreed to allow the company to store and process your personal information. By submitting your information to the company, you authorize us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal information for one or more purposes.
• The company may need to store and process your personal data to improve services, pursue legitimate interests, and establish or defend legal claims, among other purposes.
• Data processing is necessary to meet legal obligations.

If you would like to learn more about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes, along with the legal bases, under which we may process your personal information.

6. Sharing Personal Data with Third Parties

For purposes of storing and processing IP addresses, conducting user surveys and analyses, and delivering other related services, the company may share anonymized personal information with third-party service providers.

At your request, we will share specific personal information you provide with third-party services. In such cases, your information will be handled in accordance with that company's privacy policies. This may include one or more digital trading platforms.

To better serve our clients and enhance our services, the company may share personal information with its affiliates and partner companies.

As required by law, or to protect the company’s rights and assets, as well as those of third-party partners, we may disclose information to appropriate legal or regulatory authorities.

In the event of a significant business transaction—such as the sale of the company, an investment, or a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

For site analytics, and in partnership with advertising partners, cookies and similar technologies may be used, in accordance with applicable laws and industry standards, and consistent with established practices.

Cookies—small pieces of data stored on your device when you visit a website—are used to gather information about browsing behaviour, preferences, and more. Their purpose is to personalize and enhance your experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. These cookies are also used for site analytics and statistical reporting to support strategic planning.

Broadly speaking, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These allow the site to recognize you as a returning visitor and help make your experience smoother.

Types of cookies:

Cookies may be used only as required for their intended purposes:

Cookies are blocked or have been deleted

If you wish to delete or block cookies, this must be done through your browser settings. Follow the links below for step-by-step guidance on doing this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept longer to comply with applicable laws, regulations, and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. When that 12-month period ends, and with your consent, the data will be shared for an additional 12 months.

Our operations include routine reviews of all personal information to determine whether it is still required.

9. Transfers of personal data to third countries or international organizations

As necessary to provide services and for security purposes, personal data may be transferred to third countries (countries outside your own) and to international organizations under robust security protocols. We implement industry-leading data security measures to protect your data and ensure you retain access to legal rights and remedies in all cases.

Across the EEA (European Economic Area), all residents are protected by data protection and safeguards.

• All data transfers are carried out under the EU’s legal jurisdiction and competence, in accordance with the standard data protection requirements set forth in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities comply with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses (SCCs), pursuant to Article 46(2)(c) of the GDPR, set out the conditions for cross-border data transfers and are applied accordingly. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Personal Information Protection

Personal information is protected using the highest standards of technical and organizational safeguards, aligned with industry best practices. These measures effectively prevent unlawful or accidental destruction of data, as well as its loss or alteration.

While we apply the highest care and industry-leading procedures and best practices for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will always remain entirely error-free. For that reason, we cannot accept liability if personal data is disclosed or sustains incidental, intangible, or consequential harm, loss, or damage. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorized third-party access, service outages or interruptions, system failures, or any similar cause.

In response to legally enforceable demands from regulators or legal authorities, we may be required to share your personal information with those authorities. After that information is disclosed under legal obligation, we cannot control how those bodies handle, store, or protect your information.

Anything transmitted over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

This site may contain links to third-party applications and websites. Please note that they are not affiliated with, nor controlled by, our company, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal information, and we are not responsible for their activities. Use at your own discretion.

Before sharing any personal information, always review the privacy policy of any company or service whose website you visit. Make sure their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or modify this policy at any time. We will provide notice of any changes through our website and any other appropriate channels. The most current version of this Privacy Policy will be posted on our website, and the revised policy will take effect immediately upon publication, unless otherwise stated.

13. Your Personal Data Rights

You retain full control and the final decision over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete or limit the scope and nature of our data processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights described herein. By emailing the address below, you can exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any personal data we process is accessible to us and therefore verifiable.

You may request your personal information for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data we are processing, beyond the copy already provided to you, a reasonable fee may apply.

Rights granted by law and our Privacy Policy must not infringe on the rights of others. The company reserves the right to refuse or limit access to personal data if such access would compromise the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal information, whether due to omissions or inaccuracies, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data under the following circumstances. 1) If your personal data has been processed without your consent or contrary to applicable law. 2) Upon your request where the Company has no legal obligation to retain that data. 3) If you no longer consent to or accept our processing, even if lawful and within our or a third‑party provider’s legitimate interests, and 4) If we are required by law to delete your data.

The right to deletion may be limited or overridden by legal obligations imposed by the EU or any member state’s law. Likewise, this right does not apply if the data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information in circumstances where you believe it contains inaccuracies.

Upon request to restrict the processing of your personal data, it will be deleted except in the following cases: 1) where European Union or Member State law prevents deletion; 2) with your consent, if needed to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you consented in any way to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of any or all personal data to another company or organization, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if it would infringe upon the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This does not apply where there is a compelling legal basis to continue processing, including to defend against or assert legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You have the right to withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This does not apply retroactively to processing that took place before you withdrew consent.

If you are dissatisfied for any reason, you have the right to file a complaint with the appropriate legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities to handle such matters. You may file a complaint with these authorities at your discretion.

Section 13 explains the circumstances under which your personal data rights may be limited by the laws of the European Union or its Member States.

Upon receiving your request about your personal information and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide requested information electronically at no charge, unless doing so would contravene applicable law or the provisions of Section 13. We reserve the right to charge a reasonable fee or decline requests that are frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt about the individual submitting a personal data request, for data protection and security purposes.